Log in and password issue

Hi LG users and admins, is there anyone I could solve this issue with please?

My friend's, long-term user of LG, account is blocked and log in does not work anywhere, who can help please?

Thank you for the answer.

I'm assuming that your friend tried the "Forgotten Password" item under the login menu (top right)?

Failing that, I suppose you should send a message to the Webmaster, Richard Malaschitz

http://www.littlegolem.net/jsp/info/player.jsp?plid=1002:

Thank you, I have tried contacting him but without any reply. Is there another webmaster here?

I have a similar problem: I have a second pc and cannot login there because I "lost" the mail with my current password. Trying to reset the password, I get an HTTP status 500 error. Tried it with IE 11 and Chrome. As it is the first time since the new website design, I wonder if something goes wrong there. Has anyone else managed to get a new password in the new design?

I will try to contact Richard as well.

I have a piece of paper with my password taped to the computer.  Very high tech and all.

I have three devices, my Phone, laptop and a pc that I occasionally use for LG. But if my pw has changed, and I wait one or two weeks before using it on the pc, it is not accepted anymore (I suppose that's some security Richard built in), so I have to ask for a new pw.

Is there some way to transfer the authorization cookie from one computer to another?

Paul, I confirm what you are writing. The login with the new password is the problem. Change of browser or computer/device does not help.

I sent Richard a message too. I'm afraid we will have to wait until he does something about it.

I just found out a second option to reset password, but the trick is you have to be logged in to do so...

I was getting very nervous when my android Phone did not login automatically on LG, so my laptop was my only device that I could play with. But it appears that in the top right menu there is a choice "My Profile", and yes, there is also a button "Reset Password", and that button works! For all those who look farther then ther nose is long (a Dutch saying) this will be known already, but maybe I am helping someone with this...

Anyway, until now I did not get any reaction from Richard about the "Forgotten Password" problem :-((